Your photos, your details
Privacy policy
You send us photographs of people you love. That deserves a policy written in plain words rather than one designed to be skimmed and forgotten.
Last updated
The short version
- This website has no upload form, no login and no contact form.
- Custom figurines: everything we hold arrived through WhatsApp because you sent it.
- Store orders: Stripe’s checkout collects your name, email, phone and delivery address and passes them to us so we can deliver. Your card number never reaches us.
- We use your photos to design and make your order, and for nothing else.
- We never sell your data, and we do not use your photos to train AI models.
- Ask and we delete. It takes one message.
Who is responsible
, , is responsible for the personal data described here. To ask anything about it, or to have your data deleted, message us on WhatsApp or email .
Trade licence .
What this website collects
Very little. There is no account, no contact form and deliberately no photo upload — photographs come through WhatsApp instead, which means this site never stores an image of anybody and there is no database here to breach. The one form that takes personal details is the store checkout, and that page is Stripe’s, not ours — see below.
Two things can be stored in your own browser. If you pick colours in the store, your picks are remembered so they are still there when you come back, and after you pay, what you ordered is kept so the confirmation page can show it. And if you have deliberately opened the palette preview, your colour-palette choice. None of it leaves your device unless you check out, and we cannot see it.
Our host, Cloudflare, keeps standard server logs — IP address, time, which page was requested — as every web server does, for security and to keep the site up.
What we collect when you order
A custom figurine
- Photographs
- Of the person the figurine is of. This is the sensitive one: a photograph of a face is biometric-adjacent data, and we treat it that way.
- What you tell us about them
- Their hobby, their outfit, the occasion, the joke that has to be in there. Whatever you choose to share so we can design something recognisable.
- Contact and delivery details
- Your name, phone number, delivery address, and an email address if you want an invoice.
- Payment records
- What was paid and when.
From the store
- Contact and delivery details
- Your name, email address, phone number and UAE delivery address. You type them into Stripe’s checkout page, and Stripe passes them to us with the order — the courier needs the address and the phone number, and the email is for your receipt and anything about the order.
- What you bought
- The products, colours and quantities, the order number, and what was paid and when. Card details stay with Stripe: we see that a payment succeeded, and the card’s type and last four digits, never the full number.
Why we hold it, and what we never do with it
We use your photographs to design and produce your order, and to show you the design for approval. That is the entire purpose.
We do not sell your data. We do not share it with advertisers. We do not use your photographs to train AI models, our own or anyone else's. And we do not post a finished piece publicly without asking you first — if you say no, that is the end of it and your order is unaffected.
Where it goes
Your conversation with us lives in WhatsApp, which is run by Meta. Messages are end-to-end encrypted in transit, but Meta processes them under their own privacy policy, not ours. If that matters to you, email us instead and we will work that way.
Store orders are processed by Stripe, which handles the payment and the checkout page under its own privacy policy. When a store order is paid, what was bought and your name, phone number, email and delivery address reach us as a message on Telegram, so it can be packed straight away. Telegram carries that message under its own policy.
Beyond that, a photograph may reach a printing or finishing partner where a piece requires it, and delivery details reach the courier who brings your order. Both get the minimum needed to do the job. Nobody else sees anything.
How long we keep it
Order records are kept as long as UAE tax and company law requires. Photographs and design files are kept while your order is live, and afterwards only so we can remake a piece if it arrives damaged or you order a matching one later.
If you would rather we did not, say so and we delete them. There is no form and no waiting period — one message is enough.
Photographs of other people
Most orders are gifts, so the person in the photograph is usually not the person sending it. When you send us a photograph you confirm you have the right to use it and that its subject would consent — the same commitment set out in the terms.
If you are the person in a photograph someone else sent, and you would like it deleted, message us and we will do it. We will not require you to prove anything awkward first.
Your rights
You can ask us what we hold about you, ask for a copy, ask us to correct it, and ask us to delete it. UAE data protection law gives you these rights and we would honour them regardless.
Ask on WhatsApp or by email at . We will not make it difficult.
Children
We do not knowingly take orders from anyone under 18. We do make figurines of children — new-baby and graduation gifts are among the most common orders — and those photographs are handled exactly like every other: used for the order, shown publicly only with the parent's explicit permission, deleted on request.
Changes
If this policy changes, the date at the top changes with it. Material changes affecting orders already placed will be told to you directly rather than published quietly.
Want your data deleted?
One message and it is done. No form, no explanation needed.
Message us on WhatsApp